Privacy Policy



1. Introduction

At CompliantAI, we prioritize the privacy and protection of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data, ensuring compliance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA), and international standards like the GDPR. By using our services, you agree to the practices outlined here.

2. Information We Collect

• Personal Information:
Includes your name, email, phone number, job title, company, and billing details.
Usage Data: Data such as IP addresses, browser type, device information, and interaction logs with our platform to improve user experience and functionality.
Third-Party Data: Information from integrations with tools like CRM systems, email platforms, and cloud services.
Cookies and Tracking Technologies: We use cookies to track user sessions, preferences, and for analytics purposes.

3. How We Use Your Information

• Service Delivery
: To provide and maintain our platform and personalize user experiences.
Communication: For account updates, product announcements, and customer support.
Analytics and Improvements: To analyze platform usage and enhance performance.
Security and Compliance: To detect and prevent fraud, comply with legal obligations, and ensure data security.

4. Disclosure of Information

We do not share your personal information with third parties except:
Service Providers: Shared with trusted third parties for operational support (e.g., hosting, payment processing).
Legal Obligations: Disclosed when required by law or to protect our rights and safety.
Business Transfers: In case of mergers, acquisitions, or asset sales, your data may be transferred.

5. Data Retention and Security

• Retention:
Data is retained only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
Security Measures: Includes encryption, firewalls, access controls, and regular security audits to safeguard your data.

6. Your Rights

• Access and Correction
: You can request access to or correction of your personal information.
Data Portability: Export your data in a structured format.
Withdrawal of Consent: Opt out of marketing communications and non-essential data processing.

7. Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of any significant changes and your continued use of our services constitutes acceptance of the updated policy.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
Email: info@getcompliantai.com
Address: 100 King St West, Toronto, ON, M5X1C7, Canada

Updated: Jan 2, 2025